Supported Devices and Browsers

MAVIS is designed to be supported on multiple devices and browsers. Through the development process, the web application has been tested and assured for the last two years of devices from major mobile manufacturers of Android and iOS devices.

MAVIS is also tested and designed to run on Edge, Chrome, and Safari browsers.

Supported Devices

• Android devices running Android 12 or later
• iOS devices running iOS 16 or later
• Windows and MacOS devices with modern browsers

Supported Browsers

• Google Chrome (latest version)
• Microsoft Edge (latest version)
• Apple Safari (latest version)

MAVIS may still work on older devices and browsers, but users may experience reduced performance or unexpected issues.

If you have any questions about device or browser compatibility, or if you encounter any issues while using MAVIS, please contact our support team:

• email enquiries@metoffice.gov.uk
• call 0370 900 0100 (from the UK).
• call +44 330 135 0000 (outside the UK).

To help us resolve your issue as quickly as possible, please include:

• A brief description of the problem
• The steps you took just before the error happened
• Any error messages you saw
• Screenshots (if possible)

Providing this information helps us diagnose the issue more efficiently and allows us to provide you with a faster resolution.